Exchange Policy

To ensure a smooth experience, we highly recommend that you open the order and try the product while the delivery agent is still present.

Timberland Boots

• Exchange is available.

• You only pay the shipping cost in case of exchange.

• You can try the boots while the agent is at your door.
  If the size doesn’t fit, you can return it immediately with the agent and pay for shipping only.

Sunglasses

• You can open the order and check the product while the agent is present.

• No exchange or returns are available for sunglasses.

Accessories

• Accessories can be returned or exchanged.

• The product must be in perfect condition, with full packaging, and you should take photos of the item before returning it.

General Terms

• In case of exchange, you will pay the shipping cost for the second delivery.

• For any assistance, feel free to contact us through the Contact page.